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How rp1vip Handles Your Personal Data

Your account data stays with us — we collect only what we need to run your account, process deposits through DANA, OVO, or GoPay, and keep your sessions secure across devices.

Account data onlyDANA, OVO, GoPay wallet contextDevice continuity protectedYour right to access or deleteIndonesia-eligible regions

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Request

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Encrypted Account Storage Account credentials and wallet references are stored using SSL encryption. Your registered DANA or OVO number is hashed so it cannot be read in plain text by internal systems outside authorised payment processing.

Cookie Controls We use session cookies to keep your login active and functional cookies to remember display settings. You can clear cookies from your browser at any time; doing so will end your current session but not delete your account.

Data Retention Schedule Active account data is held while your account remains open. After closure, transaction records are kept only for the period required by applicable local regulation in your eligible region, then permanently removed.

Third-Party Access Limits Payment processors like the rails behind DANA, OVO, and GoPay receive only the transaction reference they need to clear a deposit or withdrawal. No marketing or analytics partner receives your wallet ID or contact details.

What We Collect and Why We Keep It

rp1vip Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your registration details — name, email address, and the mobile number linked to your login. When you deposit via DANA, OVO, or GoPay, we log the transaction reference and wallet type so we can match payments to your account

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accurately. We do not store your e-wallet PIN or full card numbers at any point. Device data — browser type, operating system, and session timestamps — is collected to support continuity between your phone and any other device you log in from. We also use cookies
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to keep your session active and to remember your language and display preferences. This data is held only as long as your account is active or as required where local law applies. If you close your account, we retain a transaction record for a period required
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by applicable regulation in your eligible region, then delete the rest. We do not sell your personal data to third parties. Where we work with service providers — payment processors, fraud-detection tools — they access only the minimum data needed for that specific function. Availability of
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this service depends on local law and the eligible region you access from.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About This Privacy Policy

If you're in Batam or anywhere else in a supported Indonesia region, your rights under this policy apply the same way. Below are the questions we hear most often about how your data is handled on rp1vip.

We collect your name, email, and mobile number at registration. When you deposit via DANA, OVO, or GoPay, we also log the wallet type and transaction reference linked to that payment.

Yes. Submit a deletion request through your account settings or contact support by live chat or email. We act on verified requests within the timeframe required by regulation in your eligible region.

We share only the minimum data a payment processor needs to clear a specific transaction. We do not share your DANA, OVO, or GoPay details with marketing partners or analytics providers.

Session cookies keep your login active across pages. Functional cookies remember your display preferences. Clearing them ends your session but does not affect your account data or wallet balance.

Transaction records are kept for the period required by applicable regulation in your eligible region after account closure. All other personal data is removed once that retention period ends.

Go to your account settings and use the contact-details section to submit a change. You may be asked to verify your identity via the mobile number currently on file before the update is confirmed.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoRp1Vip Banking AccountRegister

How rp1vip Handles Your Personal Data

Reach Us About Your Privacy Request

How We Protect and Manage Your Information

Common Questions About This Privacy Policy

01 What personal data does rp1vip collect when I open an account?

02 Can I ask rp1vip to delete my personal data?

03 Does rp1vip share my wallet details with third parties?

04 How do cookies affect my account on rp1vip?

05 How long does rp1vip keep my data after I close my account?

06 How do I update my registered mobile number or email address?

Privacy Policy

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